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Rules

Welcome to Deal Recipe. To ensure a smooth experience for all users, please read and follow the rules outlined below. By using our website or placing an order, you agree to comply with these terms.


1. Service Use

  • Deal Recipe offers food delivery services through this website.

  • You must be at least 18 years old or have permission from a legal guardian to place an order.

  • All personal and delivery information you provide must be accurate and kept up to date.


2. Orders and Payments

  • All orders must be paid in full at checkout unless otherwise stated.

  • Once an order is placed, changes or cancellations may not be possible after a certain processing period.

  • Prices, discounts, and availability are subject to change without notice.


3. Deliveries

  • We strive to deliver all meals promptly, but delays may occur due to traffic, weather, or high demand.

  • Please ensure your delivery address is complete and accurate. We are not responsible for missed deliveries due to incorrect information.

  • If you are unavailable at the time of delivery, we will attempt to contact you. Refunds are not guaranteed.


4. Food Quality and Allergies

  • We prioritize food safety and freshness in every order.

  • Customers must inform us of any allergies or dietary restrictions at the time of ordering.

  • Deal Recipe is not liable for allergic reactions if ingredients were not disclosed to us in advance.


5. User Conduct

  • All users must treat staff, drivers, and other customers with respect.

  • Misuse of our platform, including false reviews, harassment, or fraudulent activity, may result in account suspension.

  • Inappropriate behavior or abuse may lead to permanent account termination.


6. Refunds and Complaints

  • Refunds are handled on a case-by-case basis. Please contact our support team within 24 hours of delivery if there is an issue with your order.

  • We may require proof (such as a photo or written explanation) to resolve complaints or process a refund.


7. Privacy and Security

  • We value your privacy. Your personal information is used only for order fulfillment and improving our services.
    For more details, please read our Privacy Policy.


8. Changes to These Rules

  • These rules may be updated or changed at any time without prior notice.

  • Continued use of the website after changes means you accept the updated terms.


Contact Us

If you have questions or need assistance, please contact our support team:
Email: [email protected]

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